Pricing that scales with you

Our pricing is designed to scale with your business.

Basic

$ 499
Up to 5 users
or $99 per user, per month
Go Basic

Premium

$ 899
Up to 10 users
or $89 per user, per month
Go Premium

Pro

$ 1499
Up to 20 users
or $75 per user, per month
Go Pro
User Features
Users
Up to 5
Up to 10
Up to 20
Unlimited Remote Support
Included
Included
Included
Remote Hardware Support
?
Included
Included
Included
Microsoft Apps Support
Included
Included
Included
Business Hosting
Web Hosting Sites
5
10
Unlimited
Bandwidth
Unlimited
Unlimited
Unlimited
SSL Certificate
?
FREE
FREE
FREE
Cloudflare CDN
Included
Included
Included
Anti-Virus & Malware Protection
Malware Protection
Included
Included
Included
Realtime Monitoring
?
Included
Included
Included
Business Email
Business Email Setup
Included
Included
Included
Email Support
Included
Included
Included
Office 365 Business
?
$12.50 per user / per month
$12.50 per user / per month
$12.50 per user / per month
Business Cloud Hosting Setup
Included in Office 365
Included in Office 365
Included in Office 365
IT Consulting
Unlimited Support
Included
Included
Included
Dedicated IT Manager
Included
Included
Included

FAQ

Here are some frequently asked questions from our customers we routinely get asked.
Yes, our pricing is designed to scale with your business and when you hire new employees you can easily add support for them right from your rootpal client dashboard. We will easily onboard your new employees and setup their email, software, and more on their computer to get them up to speed to keep your business rolling.
Unlimited support means you and your team will be able to interact with an IT professional to help with computer technical issues on your computer. There are limitations to support, that includes us only providing support for Microsoft apps and basic windows applications. We do not provide support for third-party applications such as Adobe, Photoshop, etc.
Remote hardware support is a support feature we have integrated into the business model that allows you to ship your device to us and provide hardware support for it. If your PC/Laptop hardrive stops working, we can restore your data and get you a new hard drive by sending in your devices to our office. However, you are responsible for all shipping of the device plus any other costs that include us purchasing to fix your device. However, this is still cheaper than taking your laptop or computer to an IT tech or having IT technicians come out and charging customers anywhere from $100 to $150 per hour.
Yes, we provide unlimited web hosting for our clients. You no longer need to have a hosting provider for your websites, we provide a full free super-fast web hosting solution free of charge with support. However, we charge extra for backups, web maintenance and other web support.
We have different options depending on the security you are looking for. We provide free anti-virus malware solutions that include real-time monitoring for your devices through a third-party solution, however, we have paid third party solutions that we recommend depending on the level of security you'd like to have for your business. The paid anti-virus malware solutions are covered by you, we just help set your computers up with them.
We help set up your computers for your business on an unlimited computer backup software. We do not provide this software or store computer backups on our servers. We use third-party software for unlimited computer backups. Each computer costs anywhere from $7 to $15 per month depending on the software you choose. We recommend the best and cheapest solution for your business. We provide support and installation for making sure your computers are completely backed up to the cloud.
Still have unanswered questions? Contact us!

Customers ❤️ Rootpal

We love our customers and our customers love us. Technology for your business can be hard, but we make it easy.
Harvey Derwent avatar image
“We had all sorts of problems around computers and our website. Rootpal helped us get everything fixed, up to speed.”
Trent Robbins
Puff Eco
Harvey Derwent avatar image
“Rootpal did it all. They provide support for all our computers, SEO for our website, maintaince for our servers, and support for our employees.”
Cathy Reames
Alumbody
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